If you have a question, not in this list, please email me at
***NEW*** Help Files
1. Q: Do you have a Macintosh version?
Answer: No, sorry, but I am a Windows programmer. I haven't even seen a Macintosh computer in years. Once again, sorry.
2. Q: I live outside the United States, how can I pay the registration fee?
Answer: You can :
- Pay by credit card by clicking on the following link http://order.kagi.com/?R9Q. Your bank will do the money exchange at the current market rate. So no matter what for of currency your country uses, you can pay with credit card and the bank does all the conversion for you.
- Pay with an international money order. Which you can get from almost any bank. Just make sure the funds are in U.S. Dollars.
For more details please visit my How To Register page.
3. Q: How do I get the files created by GED4WEB on my website?
Answer: GED4WEB does not handle transferring the files to your website. You use the same method to get the HTML files created by GED4WEB to your website that you use to get any other files on your website. If you haven't copied files to your website before, you should contact the person or company that you pay for the web space and ask them how. They most likely have documentation ready for just such a questions.
4. Q: I am having a problem or getting an error message when I try to use GED4WEB.
Answer: First check for a new version. The Overview page will have the latest version number on it. Your problem may have already been fixed. Notes and sources have proven to be quite a challenge. It seems that every family tree software on the market saves notes and sources just a little differently. I have had several users point this out to me and I have modified GED4WEB to handle all the ones I know about. If you download the latest version and your problem doesn't go away, please email me with a description of the problem. I will make every effort to solve it and get you a new version of the program as quickly as possible. Without your help, I won't be able to find or solve the problem. Send email to
5. Q: The files created by GED4WEB take up more space than I have available for my homepage
Answer: This question has many answers, so I will try to give you all the possible options.
- By default GED4WEB creates all pages using the default colors for text and links. Use of extra options like custom text colors will take up more space. So if you need to save a little space, try leaving the custom colors options turned off.
- By default, all the optional pages are created. There are 4 optional sets of pages: Family Group, Descendancy, Pedigree, and Notes & Sources. If you don't have enough space on your website for all of them, try not creating all of them. The Pedigree pages take up the most space.
- I am currently working on user options that will reduce the size of the files.
6. Q: How do I add pictures to the pages created by GED4WEB
Answer: You can add pictures to your notes and sources pages. This question requires a little knowledge of writing HTML, but not to worry, it's not very difficult..
- You will need to do two things.
- copy the image file to the directory GED4WEB will put your output files in. Note: these files must be either JPG or GIF files.
- In your genealogy program, you will need to modify each note that you wish to have a picture displayed on.
- The text will need to add to the individuals note you wish the picture displayed on will be formatted as follows.
If the file name of the image is myimage.jpg, you will need to add the following line to the note where you want the image added.
<IMG SRC="myimage.jpg">- Then you recreate your GEDCOM file and rerun GED4WEB. If you follow these steps and don't make any typographical errors, the note you modified, will display the image automatically on the notes and sources page for that individual.
7. Q: Are you ever going to translate the program into my language?
Answer:
- The GED4WEB program is currently in English and French. Translating the program into another language is a very big process. I have no plans to do this again in the near future.
- The output files can be created in English, French, Spanish, Dutch, German, Danish, Norwegian, Italian, Portugues, Polish, and/or Slovenian. Translating the output file into another language is a much easier process. So, If you would like to have the HTML files created in another language, and you are willing to help me with the translation. I am willing to consider it. I have a document containing 203 Lines, totaling 549 words that I will send to you. After you return it to me translated, I will send you a beta version with your translations. It usually takes 2 or 3 beta versions before we get it all correct. I will give you credit in the program and on the webpages created for doing the translation, but I will NOT pay anyone for doing the translations. I offer this option to you as a courtesy, but I will include these translations in my program for others to use. If this interests you, please send me an email at
8. Q: I just bought a new computer, or I had to reformat my hard drive. Do I have to pay the registration fee again?
Answer: No, If you are a registered user, I have your name and email address on file. Send me an email at
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Copyright© 2006 Anthony Papineau